Frequently Asked Questions

What is different with the PRO version?
Why do I have to pay for LoanAce PRO?
How can I get a free copy of LoanAce PRO for my processor?
Installation Instructions
How do I Share and Edit LoanAce® Files Remotely
LoanAce is missing from my desktop, where did it go?
Index out of range error when starting LoanAce
Why are my loan files missing from LoanAce?
dfsvc.exe error 'needs to close'
How do I merge credit reports with LoanAce?
How do I order title, escrow, appraisal, and insurance electronically through LoanAce?
Which credit reporting vendors are in LoanAce?
Does LoanAce or anyone else have access to my loan files?
Installation Issues
How do I transfer files from another LOS to LoanAce?
How do I email a LoanAce file?
Where are the disclosures and state specific forms?
How do I create a template?
How do I import and export files?
System requirements
Drop-down menus not working properly
How do I share files in the same office?
Can LoanAce print a legal size 1003?
How do I change the font size of the forms?
How can LoanAce be free?

Quick Tutorial Videos

How do I pull a credit report in LoanAce?
Where are all my disclosures?

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